What Is Your Return Policy?
Our products are all with love and attention to details, but we know they are not always perfect. If you are not 100% in love with them, you can submit a return or exchange request
within 7 business days from the order delivery date.
If there’s something wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us and we’ll be happy to assist you in reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. Happy kido reserves the right to deny any return request.
To initiate a return/exchange, please email us at HappyKidoMM@gmail.com.
Please specify:
- Order number
- Name of the item(s) you wish to return/exchange
- Reasons for the return/exchange
- Photos of the item(s) you wish to return/exchange, clearly showing the item(s) and the attached tags.
Please ensure that the photos clearly display the tags attached to the item(s). This will help us confirm that the tags have not been removed and ensure a smooth return process. We will process your return request within 24 hours and provide you with further instructions.
We accept returned for
Gift card or Exchange Only. Styles returned are subject to rejection if they do not satisfy the following requirements:
- The item is unworn and in original condition with all the tags still attached
- The item does not have any odor.
- Accessories cannot be returned
- A receipt and proof of purchase is available
Once we confirm the item has been returned correctly, a gift card will be emailed to the email address attached to the order and valid for
12 months.If you wish to exchange for a more expensive product, you will need to pay the price difference. Conversely, if the replacement item is less expensive than the original, we will email you a gift card with the difference value.